SINGAPORE · 7-8 October 2026 · Marina Bay Sands Going to Dubai instead?
Before you fly

Install the eSIM now. It turns itself on when you land.

Four steps, about a minute, done on your sofa over home Wi-Fi. Nothing starts counting down until your phone finds a Singapore network, so installing early costs you nothing.

The install

Four steps, and none of them at the airport

Open the email we just sent

It carries your QR code, your ICCID and this same guide. Keep it, it is your receipt.

Add the eSIM, on Wi-Fi, before you fly

Settings, Mobile Service, Add eSIM, then scan the QR code. iPhone and Android both do this in under a minute. Label the line Singapore so you can find it later.

Leave the line switched off

Do not turn data on for it yet. Nothing is running and nothing is counting down.

Land, and it turns itself on

Switch off flight mode. The eSIM finds a Singapore network and activates itself, and the validity clock starts from that first connection, not from the day you bought it.

It activates itself on arrival

You do not tap anything at Changi. Switch off flight mode, the ESIM registers on a Singapore network, and that first connection is what starts the validity clock. A five day plan bought in September and installed in September still gives you five full days from the moment you land in October.

Arrivals at Changi
If something looks wrong

Nine times in ten it is a setting, not the eSIM

No signal after landing

Check the Singapore line is switched on, that data roaming is on for that line, and that it is set as the mobile data line. Those three toggles are almost always the whole problem.

The QR code will not scan

Enter the details by hand instead. The email carries the activation code and the ICCID, and every phone has a manual entry option under Add eSIM.

Still nothing

Open live chat in the app with your order ID, the ICCID from My eSIMs, your phone model and a screenshot. A replacement is free, for the whole trip, not only on day one.

Two things worth knowing

Keep your own number, and keep an eye on hotspot

Your usual SIM stays in

A travel eSIM is data only and runs as a second line, so calls and your bank OTP codes still arrive on your normal number. Do not delete anything.

Hotspot is set per plan

Most plans allow tethering, but not all. If you are going to work off a laptop between side events, check the package details before you buy.